Contextual Cluster for Drivers and Mechanics

Founded in 1897, Autocar builds three models of custom-engineered, heavy duty trucks. That’s right–garbage trucks! My colleagues and I were tasked with designing a digital cluster for a line of these monstrous vehicles.

I started the research by grabbing my GoPro and taking a ride with Kevin, a garbage man. Through rigorous questioning and observation, I was able to document a personal perspective of Kevin’s daily struggles and triumphs alike. The other portion of this project addresses the mechanics that gather diagnostics these clusters.

Through empathy and understanding of the users, we developed three cluster concepts that are proudly used in their trucks today!

Interviews & Personas

I spent half a day riding with a garbage man and digging deep into the pains and pleasures of his job. Through empathy and understanding, I was able to use this valuable time to inform user-centered design. I even brought along my trusty GoPro to help me document the experience.

Later that day I met with a few mechanics and talked about the friction points in their experience fixing these massive trucks.

Use Cases

My experience empathizing with the driver and mechanics drove the use cases we needed to design for.

“I spend 9-10 hours a day in here–it’s my office.”

–Kevin, Driver

Sketching & Exploration

I got creative juices flowing with quick sketches. This helped me rapidly iterate and unlock layouts that would take too much time on a computer. I took the best ones to the next level of fidelity for critique.

Wireframes & Flows

After several meetings, I increased the fidelity of exploration and began to communicate the functionality of the cluster. 

Visual Architecture & Final Concept

Through an understanding of the content that needs emphasis through the driving experience, I assembled a visual architecture framework. My final concept was delivered with two of my colleagues. Our work is proudly used in Autocar Trucks today.